Real-Time Visual Assessment
Our vets are trained in telemedicine assessment techniques — they know what to look for, what to ask, and how to guide you to position your pet for the clearest clinical view.
A TelaVets virtual vet appointment is a complete veterinary consultation via secure video — not a chatbot, not a call centre. A real DVM, seeing your pet in real time, giving you real answers.



How virtual vet visits work
Full visual examination — coat, eyes, posture, movement, breathing, skin
Medical history review with structured diagnostic questions
Clinical assessment using veterinary judgment — not automated protocols
Written treatment plan provided after every consultation
Same-day prescriptions via integrated pharmacy
Follow-up questions answered at no additional charge
A virtual vet appointment with TelaVets follows the same clinical process as an in-person consultation — the only difference is the medium. Your veterinarian joins a secure, encrypted video call, introduces themselves, and begins a structured visual examination of your pet.
Contrary to what many people assume, experienced vets can assess a remarkable amount through video: coat condition, eye clarity, posture, respiratory rate, movement patterns, skin lesion characteristics, ear discharge color and texture, and behavioral responses to stimuli. Combined with a thorough history and targeted clinical questions, this information builds a detailed diagnostic picture.
At the end of your appointment, you receive a clear diagnosis, a written treatment plan, and — if appropriate — a prescription issued the same day. Our integrated pharmacy processes it immediately, and medication typically arrives next business day.
Our vets are trained in telemedicine assessment techniques — they know what to look for, what to ask, and how to guide you to position your pet for the clearest clinical view.
Your pet stays in their safe, familiar home environment. No car anxiety, no unfamiliar smells, no other animals — just a calm conversation with your vet.
Join from a smartphone, tablet, or computer. No app download required — just a secure link sent to your email before your appointment.
Book and be seen within hours. Most virtual vet appointments are available the same day, including weekends and public holidays.
One transparent price covers the entire consultation. No per-minute billing, no facility fees, no after-hours surcharges.
Prescriptions issued at the end of your virtual visit are sent to our pharmacy and arrive at your door the next business day.
A complete clinical consultation, not a triage service
A TelaVets virtual vet appointment is structured to match the clinical thoroughness of an in-person consultation. Here's what your vet covers during the call:
We believe every pet owner deserves access to the same quality of veterinary assessment regardless of location, schedule, or budget. Virtual vet appointments make that possible.
Your vet examines your pet systematically — eyes, coat, movement, breathing, skin, and visible anatomy.
We review your pet's history, current medications, vaccines, diet, and any recent changes.
Your vet considers all possible causes before reaching a clinical conclusion — the same process used in clinic.
A specific, written plan tailored to your pet — not generic advice from an algorithm.
Same-day prescriptions issued by your licensed vet, processed by our pharmacy, delivered next-day.
Questions after your visit? Your vet is available to answer follow-up questions at no extra cost.
Select a same-day or next-available appointment online — no phone calls, no referrals. Weekend and holiday slots are available.
Join a secure, encrypted video call with an experienced TelaVets veterinarian. They'll visually assess your pet, review their history, and ask targeted diagnostic questions.
Get a clear diagnosis, a personalised care plan, and same-day prescriptions if needed — with medication delivered to your door next business day.
Set up in a well-lit room — good natural light significantly improves your vet's ability to assess skin conditions, eye health, and coat quality.
Have your pet's current medications, vaccination records, and any recent test results ready before the call.
Note when symptoms started, how they've progressed, and any recent changes in diet, environment, or routine.
For skin or ear conditions, take photos or short video clips before the call to share with your vet.
If your pet is anxious about new screens or sounds, have their favourite treats nearby to help keep them calm.
Join thousands of happy pet parents who trust TelaVets for their furry family members care
"Fantastic service! My dog gets extremely anxious at the vet, so having a virtual appointment from home was a game-changer. The vet was kind and helpful, and getting his medication delivered the next day made the whole process stress-free and more affordable than going to the clinic."
Verified Pet Parent
"The vet I spoke with Dr. Ricksaw was very knowledgeable and nice. He took the time to go through all of my options and ideas with me. Reassured me that all we were doing for my dog's anxiety was good and gave me a couple of new ideas as well."
Verified Pet Parent
"I would definitely use them again. I'm cat sitting for 2 weeks and needed to see a vet. I was so worried about the kitten. I used Televets the cat got his prescription and all is good. Excellent service!"
Verified Pet Parent
"Dr Corey was amazing, helpful, compassionate and well versed. I would highly recommend using this. It is so much easier than trying to get a 3 legged cat into a carrier, take him to a doctor's office and stress him out, love it!!!"
Verified Pet Parent
"I had a TelaVets Zoom appointment and couldn't be more impressed. They spent a lot of time with me, walking through every option to help my cat recover from her skin issues. I've also reached out about getting her medication through Chewy.com, and they've been extremely helpful every step of the way."
Verified Pet Parent
"Dr. Moppin is a dedicated professional who truly cares about his furry patients and their humans, too! It's such a relief that Dr. Cole took the time to listen and address my concerns thoughtfully. Thank you for taking care of our cats 🐈"
Verified Pet Parent
"This service was amazing! My dog ran out of his medication before we were able to get in with a new vet and they were able to help get him a short term supply quickly. I would definitely use them again!"
Verified Pet Parent
"Knowledgeable, professional caring provider! Needed urgent Vet care on a weekend and TeleVet kept me from having to miss a day of work, as well as half the price of local weekend options. Thank you!"
Verified Pet Parent
"Dr. McGinnis was very knowledgeable and listened to my cat's issues. She addressed the problem and may have come up with an answer after 5 years of trying with local vet practices."
Verified Pet Parent
"Fantastic service! My dog gets extremely anxious at the vet, so having a virtual appointment from home was a game-changer. The vet was kind and helpful, and getting his medication delivered the next day made the whole process stress-free and more affordable than going to the clinic."
Verified Pet Parent
"The vet I spoke with Dr. Ricksaw was very knowledgeable and nice. He took the time to go through all of my options and ideas with me. Reassured me that all we were doing for my dog's anxiety was good and gave me a couple of new ideas as well."
Verified Pet Parent
"I would definitely use them again. I'm cat sitting for 2 weeks and needed to see a vet. I was so worried about the kitten. I used Televets the cat got his prescription and all is good. Excellent service!"
Verified Pet Parent
"Dr Corey was amazing, helpful, compassionate and well versed. I would highly recommend using this. It is so much easier than trying to get a 3 legged cat into a carrier, take him to a doctor's office and stress him out, love it!!!"
Verified Pet Parent
"I had a TelaVets Zoom appointment and couldn't be more impressed. They spent a lot of time with me, walking through every option to help my cat recover from her skin issues. I've also reached out about getting her medication through Chewy.com, and they've been extremely helpful every step of the way."
Verified Pet Parent
"Dr. Moppin is a dedicated professional who truly cares about his furry patients and their humans, too! It's such a relief that Dr. Cole took the time to listen and address my concerns thoughtfully. Thank you for taking care of our cats 🐈"
Verified Pet Parent
"This service was amazing! My dog ran out of his medication before we were able to get in with a new vet and they were able to help get him a short term supply quickly. I would definitely use them again!"
Verified Pet Parent
"Knowledgeable, professional caring provider! Needed urgent Vet care on a weekend and TeleVet kept me from having to miss a day of work, as well as half the price of local weekend options. Thank you!"
Verified Pet Parent
"Dr. McGinnis was very knowledgeable and listened to my cat's issues. She addressed the problem and may have come up with an answer after 5 years of trying with local vet practices."
Verified Pet Parent
Licensed TelaVets vets treat a wide range of conditions online.
For most non-emergency conditions, yes. Experienced telemedicine vets are trained to assess a wide range of conditions through video — including skin conditions, ear infections, respiratory issues, digestive problems, and behavioral concerns. Conditions requiring physical diagnostics (X-rays, bloodwork, biopsies) still require in-person care.
Any smartphone, tablet, or computer with a working camera and microphone. You'll receive a secure link by email before your appointment — no app download is needed.
Yes — and this is more effective than many people expect. Our vets will guide you on how to position your pet and your camera to get the clearest view of the affected area. Good natural lighting is the most important factor.
Same-day appointments are usually available. Most pet owners connect with a licensed vet within 1–3 hours of booking on our platform.
Our vets are very experienced at working with fidgety pets during video calls. They'll guide you through the exam in a way that works for your pet's temperament. Having a second person hold the pet and favorite treats nearby helps significantly.
You'll receive a written summary of the consultation, the treatment plan, and any prescriptions issued. Medications are dispatched the same day and typically arrive next business day. You can also message your vet with follow-up questions.
$65 flat fee — same-day video slots available now.