Weak connective tissue attachment
The gland's anchoring fibers are genetically weak in certain breeds, allowing the gland to flip outward and become visible.
Dog Condition
Dog Cherry Eye — Online Vet Assessment
That red mass in the corner of your dog's eye is likely cherry eye. Get a same-day assessment, anti-inflammatory treatment, and a clear plan for surgical correction if needed.
Licensed Vets
$65 Flat Fee
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Understanding dog cherry eye
Expert online care for dog cherry eye
Licensed vet assessment of cherry eye via secure video
Same-day appointments — most seen within 1–3 hours
Prescriptions delivered next business day when clinically appropriate
$65 flat fee — no memberships or hidden charges
Your pet stays comfortable at home during the consultation
Expert guidance on when in-person emergency care is needed
While not usually painful initially, cherry eye can lead to dry eye (keratoconjunctivitis sicca) if the gland cannot be preserved. Early veterinary attention improves surgical outcomes.
TelaVets veterinarians evaluate the prolapse on video, prescribe anti-inflammatory ophthalmic drops to reduce swelling, and refer you to a local surgeon for gland replacement — the gold-standard treatment.
Common signs of dog cherry eye we can help with
- Pink or red mass at inner corner of eye
- Visible third eyelid prolapse
- Excessive tearing or discharge
- Pawing or rubbing at the eye
- Dry or dull corneal appearance over time
- Squinting or light sensitivity
- Occurrence in young dogs (often under 2 years)
- Possible bilateral involvement in predisposed breeds
What causes dog cherry eye?
Cherry eye is primarily a structural condition. Medical management can reduce inflammation, but surgical repositioning is often needed for a permanent fix.
Breed predisposition
Brachycephalic breeds, Cocker Spaniels, Beagles, Bulldogs, and Neapolitan Mastiffs have the highest incidence of cherry eye.
Inflammation and trauma
Eye irritation, conjunctivitis, or rough play can exacerbate gland prolapse in predisposed dogs.
How our vets diagnose it online
Cherry eye is usually straightforward to identify visually. Our vets confirm the diagnosis and coordinate the next step — medical management or surgical referral.
- Visual confirmation of third eyelid gland prolapse on video
- Assessment of tear production and corneal health
- Breed and age predisposition review
- Differentiation from conjunctivitis, tumor, or foreign body
- Surgical referral timing and post-operative care planning
Treatments we may prescribe
Topical anti-inflammatories may reduce prolapse temporarily, but surgical repositioning has the best long-term outcome. Our vets guide you to qualified local surgeons.
Anti-inflammatory ophthalmic drops (e.g., dexamethasone)
Artificial tear supplementation
Antibiotic drops if secondary infection is present
E-collar to prevent self-trauma
Referral for surgical gland replacement (tacking procedure)
Avoidance of gland removal — preserves tear production
Post-surgical monitoring for recurrence or dry eye
All medications are prescribed only when clinically appropriate by a licensed veterinarian and dispensed through our FDA-compliant pharmacy.
Preventing dog cherry eye
Seek prompt care at first sign of prolapse — delays worsen gland damage
Use an e-collar if your dog rubs the affected eye
Research breeders who screen for cherry eye in predisposed breeds
Monitor the unaffected eye in bilateral-prone breeds
Follow post-surgical medication schedules to reduce recurrence
Why pet parents choose TelaVets
Licensed DVMs Only
Every consultation is with a licensed Doctor of Veterinary Medicine — not a chatbot or technician.
$65 Flat Fee
One transparent price covers your full video consultation and treatment plan. No facility fees or surprise charges.
Same-Day Appointments
Most pet parents are connected with a vet within 1–3 hours of booking, 7 days a week.
Next-Day Prescriptions
When medication is appropriate, prescriptions are issued same-day and delivered to your door next business day.
Stress-Free Home Visits
Your pet is assessed in their calm home environment, which often makes symptoms easier to evaluate on video.
Secure & Private
Encrypted video calls and HIPAA-compliant records keep your pet's health information protected.
How TelaVets works
Book your consultation
Pick a same-day or upcoming slot — appointments available 7 days a week.
Connect with a licensed vet
Your vet assesses your pet via secure video, asks detailed questions, and reviews their history.
Get your treatment plan
Receive a diagnosis, personalised care plan, and same-day prescriptions delivered next-day.
What Our Pet Parents Say
Join thousands of happy pet parents who trust TelaVets for their furry family members care
"Fantastic service! My dog gets extremely anxious at the vet, so having a virtual appointment from home was a game-changer. The vet was kind and helpful, and getting his medication delivered the next day made the whole process stress-free and more affordable than going to the clinic."
DL
David Long
Verified Pet Parent
"The vet I spoke with Dr. Ricksaw was very knowledgeable and nice. He took the time to go through all of my options and ideas with me. Reassured me that all we were doing for my dog's anxiety was good and gave me a couple of new ideas as well."
CH
Courtney Hughes
Verified Pet Parent
"I would definitely use them again. I'm cat sitting for 2 weeks and needed to see a vet. I was so worried about the kitten. I used Televets the cat got his prescription and all is good. Excellent service!"
M
Maria
Verified Pet Parent
"Dr Corey was amazing, helpful, compassionate and well versed. I would highly recommend using this. It is so much easier than trying to get a 3 legged cat into a carrier, take him to a doctor's office and stress him out, love it!!!"
JG
Jackie Gardner
Verified Pet Parent
"I had a TelaVets Zoom appointment and couldn't be more impressed. They spent a lot of time with me, walking through every option to help my cat recover from her skin issues. I've also reached out about getting her medication through Chewy.com, and they've been extremely helpful every step of the way."
LD
Lara Durand
Verified Pet Parent
"Dr. Moppin is a dedicated professional who truly cares about his furry patients and their humans, too! It's such a relief that Dr. Cole took the time to listen and address my concerns thoughtfully. Thank you for taking care of our cats 🐈"
WW
Wanida Walker
Verified Pet Parent
"This service was amazing! My dog ran out of his medication before we were able to get in with a new vet and they were able to help get him a short term supply quickly. I would definitely use them again!"
AT
Amanda Tobias
Verified Pet Parent
"Knowledgeable, professional caring provider! Needed urgent Vet care on a weekend and TeleVet kept me from having to miss a day of work, as well as half the price of local weekend options. Thank you!"
JH
Jana Humble
Verified Pet Parent
"Dr. McGinnis was very knowledgeable and listened to my cat's issues. She addressed the problem and may have come up with an answer after 5 years of trying with local vet practices."
MK
Marilyn Kerr
Verified Pet Parent
"Fantastic service! My dog gets extremely anxious at the vet, so having a virtual appointment from home was a game-changer. The vet was kind and helpful, and getting his medication delivered the next day made the whole process stress-free and more affordable than going to the clinic."
DL
David Long
Verified Pet Parent
"The vet I spoke with Dr. Ricksaw was very knowledgeable and nice. He took the time to go through all of my options and ideas with me. Reassured me that all we were doing for my dog's anxiety was good and gave me a couple of new ideas as well."
CH
Courtney Hughes
Verified Pet Parent
"I would definitely use them again. I'm cat sitting for 2 weeks and needed to see a vet. I was so worried about the kitten. I used Televets the cat got his prescription and all is good. Excellent service!"
M
Maria
Verified Pet Parent
"Dr Corey was amazing, helpful, compassionate and well versed. I would highly recommend using this. It is so much easier than trying to get a 3 legged cat into a carrier, take him to a doctor's office and stress him out, love it!!!"
JG
Jackie Gardner
Verified Pet Parent
"I had a TelaVets Zoom appointment and couldn't be more impressed. They spent a lot of time with me, walking through every option to help my cat recover from her skin issues. I've also reached out about getting her medication through Chewy.com, and they've been extremely helpful every step of the way."
LD
Lara Durand
Verified Pet Parent
"Dr. Moppin is a dedicated professional who truly cares about his furry patients and their humans, too! It's such a relief that Dr. Cole took the time to listen and address my concerns thoughtfully. Thank you for taking care of our cats 🐈"
WW
Wanida Walker
Verified Pet Parent
"This service was amazing! My dog ran out of his medication before we were able to get in with a new vet and they were able to help get him a short term supply quickly. I would definitely use them again!"
AT
Amanda Tobias
Verified Pet Parent
"Knowledgeable, professional caring provider! Needed urgent Vet care on a weekend and TeleVet kept me from having to miss a day of work, as well as half the price of local weekend options. Thank you!"
JH
Jana Humble
Verified Pet Parent
"Dr. McGinnis was very knowledgeable and listened to my cat's issues. She addressed the problem and may have come up with an answer after 5 years of trying with local vet practices."
MK
Marilyn Kerr
Verified Pet Parent
Related resources
Helpful reading and services from the TelaVets team.
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Frequently asked questions about dog cherry eye
Yes. Our licensed vets can assess symptoms of cherry eye via video consultation, review your dog's history, and provide a clinical assessment with a treatment plan.
Treatment depends on severity and cause. Our vets will create a personalised plan which may include prescription medications, dietary changes, or at-home care instructions.
Same-day appointments are usually available. Most pet owners are seen within 1–3 hours of booking.
Yes. If medication is clinically appropriate, our licensed vets can issue prescriptions same-day, with next-day delivery to your door.
If your dog shows severe distress, inability to breathe, uncontrolled bleeding, or sudden collapse, seek emergency in-person care immediately. For other concerning symptoms, an online consultation is an excellent first step.
Get expert help for your dog's cherry eye today
Same-day appointments — $65 flat fee — licensed vets